Written by:
Grant Yuill
Head of Marketing & Customer Engagement
Let’s be honest: lawyers don’t have the time to sit down and casually investigate every tool in their case management software. With an inbox stacked full, clients calling every five minutes, and documents to draft, you can bet that most lawyers aren’t leisurely exploring ways to maximise efficiency – they’re surviving. And that’s where we come in.
In January of 2024, Denovo launched a monthly webinar series called, “Did you know… with Denovo”, that’s all about making life easier for our users of the CaseLoad case management platform. Think of it as “Case Management 101,” but we don’t stop there – this series digs deep and has already become the go-to source for those who want their software to work smarter, not harder. We kicked things off with a modest crowd, but thanks to the positive feedback, this series has grown every month, now helping hundreds of lawyers and their teams get more out of their software with tips and advice.
So, What’s in These Webinars?
We started with the basics. You know, the stuff that makes every day just a bit easier: managing emails, organising client information, creating documents without pulling your hair out. From there, we levelled up into the fancy stuff: automation, smart event milestones, workflows that don’t just support you but actually help you get things done faster.
Every session is packed with actionable insights, and because it’s monthly, we’re creating a kind of snowball effect here. Each webinar builds on the last, taking users from beginner basics to expert-level productivity. Even better? We record every session, so if you missed it or need a refresher, it’s all there for you to dig into on your own time.
Now, some might say, “Why go to all this effort?” Here’s the thing: we know that you don’t have time to spend figuring out every detail of CaseLoad. Your work doesn’t slow down to give you time to poke around software, right? That’s why these sessions have become a no-brainer. We’re giving you the tools, the know-how, and the guidance to get the most out of your case management without having to pause your workload to do it.
What Our Users Are Saying
The response has been fantastic. Every session, more and more people show up. Lawyers and support teams come to us after each webinar with stories about how they’ve applied what they’ve learned to speed up their processes, eliminate repetitive tasks, and make their work lives a little saner.
One of the reasons so many law firms are choosing to partner with Denovo is this exact kind of support. This isn’t some flashy, one-time thing. This is ongoing, real-time support that evolves with your needs and the demands of your work.
Why We Do It
The part I love: knowing we’re making an actual difference. I mean, it’s satisfying to roll out features and updates, but it’s a whole other level of satisfaction to see how those features really improve the way our clients work.
Grant Yuill, Denovo’s Head of Marketing & Customer Engagement, said; “At Denovo, it’s all about putting our users at the centre of what we do. There’s no point in great software if people aren’t fully equipped to use it to its full potential. These webinars are our way of going beyond “Here’s your software, good luck!” Instead, we’re right there with you, guiding you through the features, and making sure you have everything you need to use CaseLoad to its max.
And we’re just getting started. If you’re already a part of these sessions, you know the value. If you’re not, there’s no better time to join in. Whether you’re looking to streamline daily tasks or tackle complex automation processes, we’ve got a roadmap to help you get there.”
Ready to Level Up?
Interested in learning more about how Denovo can support your firm and give you the tools to take your practice to the next level? Reach out to us today. Whether you’re here to enhance your current setup or just explore what’s possible, we’ve got a seat with your name on it.
