How our legal software protects your law firm from cyber attacks
We’re a provider of cloud-based law software services, including law practice management software, legal accounts software and outsourced cashroom services. We can offer stronger security than most law firms, because our work centres around data and securing that data. This focus means we continually invest in the latest security tools to guard against evolving cyberthreats.
But not all cloud-based service providers are created equal. Here at Denovo we will provide you with the information you need relating to our data privacy and data security attributes when selecting our cloud-based solution for law practice management.
Data Security for Law Firms:
Disaster Recovery and Business Continuity Plans
At Denovo, we constantly replicate our main site’s data to our off-site disaster recovery location to allow for a quick transition in the unlikely event of a catastrophe at our main location. We’ve operated servers in our main facility for over 12 years without the need for a single failover. We employ a four-tier data redundancy policy, with three encrypted sets at our primary sites and a fourth set at our disaster recovery sites. We have a system-wide 99.9% uptime with zero data loss. We maintain a Tier III offsite disaster recovery location, fully capable of taking over in the unlikely event of a catastrophe at our main data centre locations. All Denovo databases are continuously backed up and can be restored to any point in time within a 10-minute window.
Our clients own all data in our system. When a law firm ends their relationship with Denovo, we make all content available to the firm’s administrator or authorised user. All content associated with the firm’s subscription is irrevocably deleted or moved from the CaseLoad platform within days of termination.
User Authentication and Authorisation
CaseLoad’s advanced application-level security settings allow you to set permissions to any data in the system on an individual or group basis, so you can limit access to financial data, billing rates, sensitive documents, and cases. Our system also includes a user-definable change tracking, audit log, and deletion log system. From an easy-to-use dashboard, you can quickly review all user activity, including changes made, and view both the old and new values and any deletions. You can also monitor logins and log users out remotely. Our server also logs and monitors every connection and communication that is made with your system. We store the IP address, the information that is accessed, and the date and time of all interactions, so you know who is using your system at any time.
Your Denovo team keeps a close eye on the performance and response time of your system. Offsite monitoring software constantly reviews our infrastructure for failures or issues. We also monitor each client’s system for response time to ensure a high level of performance. Our support team is notified via email when issues arise and are on call to make sure your systems are up, running, and available to you.
Cyber Security & Law Firms – What to think about for your Legal Practice
Mark Carlin, Director at Friels Solicitors says…
“Our business would come to standstill if we received a cyber attack and we didn’t use a secure legal software platform like Denovo. Having cloud server security gives us piece of mind, keeps us compliant and protects our employees and our clients.”
How Denovo help you stay secure
Mitigating the risk of cyber-attacks for law firms
Two-factor authentication adds a second layer of security to your server login. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they find out your password.
Multifactor authentication (MFA) adds a layer of protection to the sign-in process. When accessing your mailbox, users provide additional identity verification, such as scanning a fingerprint or entering a code received by phone.
Stay protected with Eset Anti Virus, scanning mailboxes and server applications reduces the chance of downloading malware or trojans.
Whether you lose your device or you’re the target of a ransomware attack, it’s smart to regularly back up your firm data to a secure, encrypted location so you’ll still be able to access most of your data. Our Amazon S3 backups ensure we always have an isolated backup of your data.