Scottish Courts & Tribunals Service
CASELOAD IS FULLY COMPATIBLE WITH CIVIL ONLINE
A fully digital service for simple procedure cases, enabling cases to proceed from end to end online.
Our CaseLoad platform now integrates directly with the Scottish Courts & Tribunals Service’s Civil Online system, offering law firms a faster, more accurate, and compliant way to manage Simple Procedure Claims.
With SCTS now requiring all Simple Procedure applications to be submitted electronically, this integration ensures that firms stay compliant without adding extra administrative work. Through our newly developed Application Programming Interface (API), legal professionals can securely transfer claim data directly from their CaseLoad system into Civil Online – eliminating the need for manual re-entry and reducing the risk of errors.
Why This Matters for Law Firms:
Save Time & Increase Efficiency – Firms can create and submit Simple Procedure applications directly from within CaseLoad. Key information is automatically pulled from the client’s matter file, pre-populating forms with accurate data and significantly reducing the time spent on each claim.
Stay Compliant with SCTS Requirements – With electronic submissions now mandatory, CaseLoad’s seamless connection with Civil Online ensures your firm meets the latest regulatory requirements with ease.
Track Submissions & Maintain a Complete Record
Once a claim is submitted, CaseLoad stores the Civil Online submission reference against the case file. This gives your team an auditable record of all activity and simplifies progress tracking—keeping everything in one centralised system.
Reduce Risk & Minimise Errors
Manual data entry increases the chance of mistakes, which can delay claims or lead to rejections. By transferring information directly from CaseLoad into Civil Online, the integration helps ensure greater accuracy and consistency in every submission.
Moving Towards a Fully Digital Workflow
This integration is part of Denovo’s ongoing mission to help law firms move towards a more digital, paperless way of working. By reducing administrative tasks, simplifying processes, and ensuring compliance, firms can focus more on client service and less on paperwork.
Discover More
Explore the benefits of combining CaseLoad with SCTS by clicking here.
“The integration between CaseLoad and Civil Online has completely streamlined our Simple Procedure claims process. Submissions that used to take ages are now done in minutes, with everything stored and tracked in one place”
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