Review Solicitors Integration
Collecting client feedback is no longer a task - it’s a seamless part of your case lifecycle.
Manage your client reviews more efficiently.
Denovo is excited to announce its latest updated integration with ReviewSolicitors. This partnership allows clients of ReviewSolicitors and Denovo to manage their client reviews much more efficiently.
Integrating these two platforms makes it easy for Denovo’s CaseLoad Case Management users to obtain client reviews with minimal effort from law firms.
The new ‘no click’ process will allow Denovo users to automate the collection of client feedback. Removing the manual process while still providing flexibility within the system.
The current Denovo integration with ReviewSolicitors allows for capturing reviews directly from the platform and achieving an average response rate of 30%. If you include both SMS and WhatsApp collection methods, response rates can be boosted by up to 40%.
The email service doesn’t stop there. It is essential to make sure that your emails are read and responded to. Using data science, ReviewSolicitors will automatically assess when it is the right time to ask your clients about their experience.
Utilising the integration feature, data is passed back into CaseLoad, including automatic email follow-ups over the following weeks.
Discover More
Explore the benefits of combining CaseLoad with ReviewSolicitors by clicking here
To get in touch with ReviewSolicitors directly, click here
“Since activating the ReviewSolicitors integration within CaseLoad, collecting client feedback has become effortless. The automation saves our fee earners time, and we’ve seen a noticeable increase in review response rates. It’s made a real difference to our online reputation.”
Want to learn more about this integration?
