The Glasgow Law Practice

Client Story

For over two decades, The Glasgow Law Practice has partnered closely with Denovo, providing vital feedback that captures the realities of a busy high-street firm. By working alongside Denovo’s team, they have been able to influence software development in meaningful ways, ensuring that the platform not only supports their complex workflows but also meets the fast-paced demands of their daily operations. This ongoing collaboration is currently focused on bringing more automation to conveyancing, Anti-Money Laundering (AML) compliance, and lead management - areas crucial to their high-volume practice. By shaping the software to better reflect the practical needs of a high-street environment, the firm has helped Denovo design a solution that is flexible, efficient, and highly relevant to firms with similar demands. This relationship underscores Denovo’s commitment to evolving alongside their clients, developing technology that truly supports their growth and day-to-day performance.

Ross Yuill, Managing Partner

“The decision to have CaseLoad as our practice management system is one of the best decisions we’ve ever made. Its easy to use, and to put it simply we could not carry out the volume, nor the quality of work we need to without Denovo.”

Ross says…

“We have been clients of Denovo for over two decades. Initially utilising the back office cashroom system, we now use the entire Denovo system, including case management. Our staff found the transition to using a cloud based case management system seamless. Excellent training has been provided throughout the partnership. Over the years we have been approached by many competitor firms offering case management, however, none of them have been able to provide the whole practice management solution that a high street firm like ours needs. Given our daily need to ensure compliance with the Law Society of Scotland’s accounts rules, the Denovo system has offered piece of mind to our professional and support staff.”

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