Fleming & Reid
Client Story
Fleming and Reid, a Glasgow-based law firm specialising in criminal and family law, partnered with Denovo to modernise their operations and improve efficiency. Moving from a paper-based system, they needed a solution that streamlined processes, improved client service, and boosted profitability. Denovo’s tailored, user-friendly software allowed the firm to access case files remotely, enhancing flexibility and responsiveness. The firm reduced administrative tasks and reallocated time to more productive areas, leading to increased efficiency and profitability. With seamless onboarding and ongoing support, Denovo helped Fleming and Reid transform their practice, providing the tools needed to grow and deliver exceptional client service.
Michael Gallen , Partner
“We spoke with a number of Denovo’s competitors and took the view that they didn’t understand what type of work we did, how we did it and how it was funded. Denovo understood precisely the type of business we were operating.”
Part 1: How Fleming & Reid Transformed Their Practice with Denovo
Fleming & Reid specialise in criminal and family law. When the challenges of the COVID-19 pandemic struck, Partner Michael Gallen led the firm’s transformation from traditional operations to a tech-driven practice. In this video, Michael shares how Denovo’s legal software became the perfect partner in modernising their processes, enabling remote work, and addressing their unique needs.
Part 2: Transforming 25 Years of Tradition: Our Journey with Denovo
After 25 years of success with a traditional paper-based system, Fleming & Reid took a bold step into the digital age. Partner Michael Gallen shares how the firm partnered with Denovo to modernise their operations, overcoming challenges with outstanding support and training. Discover how this transformation has completely redefined the way they work—and why there’s no looking back.
Part 3: How Denovo Transformed Client Service and Efficiency at Fleming & Reid
Discover how Fleming & Reid enhanced their client service and office efficiency with Denovo’s legal software. Partner Michael Gallen shares how immediate access to case files, streamlined file management, and Denovo’s cashroom service have transformed their practice – providing quicker responses, greater transparency, and improved productivity.
Part 4: How Denovo Helped Fleming & Reid Cut Costs and Improve Efficiency
Fleming & Reid cut costs and boosted efficiency with Denovo’s legal software. Partner Michael Gallen shares how the firm reduced storage costs, minimised staffing needs, and made court visits simpler by replacing paper files with iPads, all while improving client care and business growth.
Part 5: Why Fleming & Reid Recommends Denovo
Fleming & Reid shares why they highly recommend Denovo for law firms looking to enhance their technology. Partner Michael Gallen reveals how adopting Denovo’s legal software cut admin tasks, allows them to reallocate time, boosted productivity, and increased profitability.
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