Head of Marketing & Customer Engagement
Join Steven Hill, Operations Director at Denovo, and Grant Yuill, Denovo’s Head of Marketing, on Wednesday 2nd September as they showcase how onboarding enquiries using CaseLoad can help gain new clients and maximise the customer experience.
The way law firms are engaging with their clients is changing – and there is a growing realisation that how initial enquiries are handled is of utmost importance. Given increasing competitive pressures, every new enquiry must be managed carefully and with a streamlined processes, to maximise the chance of converting every prospect into a paying client.
Join Steven Hill, Operations Director at Denovo, and Grant Yuill, Denovo’s Head of Marketing in this recorded webinar.
Topics we will cover are as follows:
- Converting from a Lead to a Client
- Client & Matter Creation
- Conflict Checking
- Smart Event Document Packs to new Clients
- AML Process
Duration: 30 minutes