McGovern Reid
Client Story
McGovern Reid faced significant challenges when considering the transition to new technology, particularly regarding affordability. With most of their work funded through legal aid, the firm's fee rates posed a barrier to investment in development. However, they found that the initial capital required for new software was offset by reductions in other business expenditures, leading to an expected significant savings over the next few years. Choosing the right technology partner was another crucial consideration. After exploring various options, they were impressed by Denovo's approach. Unlike other providers, Denovo prioritised personal interaction, meeting with the firm in person and inviting them to their office to experience CaseLoad first-hand. This commitment to exceptional customer service and teamwork made a lasting impression, establishing Denovo as a partner that truly understands their firm and vision.
Matthew McGovern , Partner
“The customer service that Denovo offer is quite remarkable. They are very efficient and helpful and it doesn’t matter which member of staff you speak to, they have a good working knowledge of your system and your vision for your firm.”
Matthew says…
“We felt that the administrative burden placed upon us by both our client base and the court was becoming increasingly unmanageable and that technology could be offer us significant time savings as well as reducing costs in the medium term. We now use our iPads at court on a daily basis and are carrying fewer and fewer paper files. It’s revolutionised the way we work”
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