Practice Performance Matters

Partnership Promise

What happens beyond the sale?

Delivering a quality service to your clients is paramount to your business and the foundation of how your firm operates – we aim to do the same for you. Our relationship with you is the most valuable part of our business.

After-care process

Communication is the key to the success of our ongoing partnership. Our promise to you is to keep in touch as regularly as you would like. Once the new system is in place and functioning the way you want it to, we will continue looking after you. We will update you with progress reports and be there as you grow with the software.

We will:

  • Ensure you are satisfied with your system and our support.
  • Check up on your training and advanced training needs periodically.
  • Provide any consultancy and additional support services you require.
  • Check if you require any modifications or specialist development to your system and its workflows.
  • Advise you of forthcoming improvements, modifications and extensions to the capability of the software.
  • Seek your feedback on improvements and new additions you wish to see to help us develop the software for the future.

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