Practice Performance Matters

The Denovo Difference

We are often asked what the single unique selling point of our business is. There is one simple answer – our Team.

Delivering a quality service to your clients is paramount to your business and the foundation of how your firm operates – we aim to do the same for you. Our relationship with you is the most valuable part of our business. Communication is the key to the success of our ongoing partnership. Our promise to you is to keep in touch as regularly as you would like.

Once your new case management system is in place and functioning the way you want it to, we will continue looking after you. We will update you with progress reports and be there as you grow with the software.

We will:

  • Ensure you are satisfied with your system and our support.
  • Provide any consultancy and additional support services you require.
  • Check up on your training and advanced training needs periodically.
  • Check if you require any modifications or specialist development to your system and its workflows.
  • Advise you of forthcoming improvements, modifications and extensions to the capability of the software.
  • Seek your feedback on improvements and new additions you wish to see to help us develop the software for the future.

Following implementation, we will keep you involved in our future development plans, innovation processes and encourage you to work with us to ensure that Denovo continues to be a leader in the legal technology sector.

Denovo from the beginning

With more than 30 years' experience, Denovo understands the legal sector.

Read our story

Meet our Team

George Blair

George has been involved in software development since the 1980’s and can point to a 35-year unbroken track record of working in the legal services sector. This is a simple...

Steven Hill

Recently promoted to Operations Director, Steven has been an integral part of Denovo for nearly 15 years. From humble beginnings as a young Financial Controller he has been on a...

Grant Yuill

Grant is Head of Marketing & Customer Engagement at Denovo, with responsibility for marketing programs, brand management, event management, online and offline promotions of...

Callum Blair

Callum has been involved in the legal software industry for over 10 years, successfully introducing law firms to a wide variety of intelligent solutions to help manage their...

Rob Millar

Rob manages the Support Team, Helpdesk, new & existing customers. He also manages and schedule server migrations & Implementations. He has a strong background in...

Scott Napier

Scott is responsible for training and support on our Legal Intelligence software. He also carries out consultancy visits to find out how customers want their software to work....

David Wood

David is involved in guiding you through the initial setup and design stage of implementing your CRM, document management or workflow system through to final training and...

Erin Ramsay

Erin is responsible for support and training on our Legal Intelligence software. She works closely with Scott assisting on consultancy visits, training and a variety of support...

James Campbell

James is responsible for the procurement, provisioning and installation of new implementations, as well as still being available at the coal face for on site, remote and...

Brian Macintyre

If you are a lawyer who has lost internet access, or if you are looking for advice on anti-virus issues, back-up systems or restoring data you’ll find Brian Macintyre a...

David Hardie

David Hardie boasts 25 years’ experience producing software for the UK legal market. Sometimes described as the heartbeat of Denovo, it is certainly fair to say that David...

Ross Brown

Ross’s responsibilities include maintaining & enhancing Denovo Legal Intelligence software, testing and evaluating our new software, data conversions from previous systems to...

Craig Bustard

Craig is part of the Development team here at Denovo, often undertaking tasks developing software add-ins and integration with third party companies through the use of APIs....

Jacqui Sim

Jacqui is Head Cashier of Cashroom Services. She has been SOLAS Qualified for the past 25 years. She is responsible for the accounting of multiple law firms which provide a...

Susan Simpson

As a SOLAS qualified Legal Cashier with over 20 years’ experience Susan is responsible for the accounting of multiple law firms for which she provides a variety of legal...

Nicola McGinlay

SOLAS qualified legal cashier with 13 years’ experience in both large corporate firms and small local firms. Currently responsible for the running of specific client’s Cashroom,...

Neelam Khan

Responsible for the accounting of multiple law firms which provide a variety of legal services, whilst ensuring compliance with the Law Society of Scotland Accounts...

Helena Innes

A Legal Cashier with 4 years’ experience, Helena is responsible for the accounting of multiple law firms for which she provides a variety of legal services, including keeping...

Claire Mitchell

SOLAS qualified Legal Cashier with over 15 years’ experience. Working in Cashroom Services, deals with all the responsibilities of an in-house legal cashier including ensuring...