Users need more assistance from Cloud service providers, when it comes to Cloud migration according to research from the Cloud Industry Forum (CIF).
Said research, which ingathered data by polling 250 senior IT and business decision-makers across both the public and private sectors, in more than thirty-three per cent (33%) of businesses experience problems migrating to the cloud.
According to the research:
- 10 per cent of those surveyed, stated that their migration experience;
- Approximately 33 per cent Wanted better support from the Cloud Provider;
- 38 per cent of respondents found the migration process to be complex;
- 30 per cent experiences issues which related to data sovereignty;
- 27 per cent had to deal with contractual problems; and
- 28 per cent of those surveyed, saw a drop in terms of employee productivity.
Commenting of his organisation’s findings, Alex Hilton, who is the Cloud Industry Forum’s CEO, stated:
“Customers look to their CSP for the minimum of service disruption by providing robust and transparent migration services. We encourage customers to ask their supplier to have the appropriate credentials, and believe that the CIF Code of Practice should be the starting point for this – particularly now that it has been formally recognised by the European Commission.
“Equally, it’s important that users have sufficient knowledge about Cloud services to ensure that the services rolled out can support business objectives – 35 per cent of respondents felt that they lacked the skills necessary to do this, which is one of the reasons why we’ve launched our Individual Membership Programme. The scheme offers individuals resources to both optimise and validate their Cloud knowledge, allowing them to become more valued to their businesses and enhance their credentials in the labour market. Over the coming months we will be introducing a market-recognised and respected accreditation programme and a comprehensive e-learning course, covering everything from the legal and regulatory frameworks governing Cloud to Cloud migration…”
Also commenting, Michel Robert, who is the UK Managing Director of Claranet – one of Europe’s leading managed service providers – stated:
“It’s apparent from this research that, in spite of the growing maturity of the delivery model, cloud migration issues haven’t gone away and are increasing along with adoption levels. The IT arrangements of many businesses, particularly those in the mid-market, are incredibly complex, and, increasingly, services providers need to take more of an active role in helping businesses to unpick them and devise migration strategies for their customers. No two cloud migrations will be the same, so it is important to develop strategic partnerships to achieve the most effective results.”
CIF suggests that the problems mentioned above, which hinder cloud migration, could be minimised if, firstly, the providers of Cloud solutions did more to assist with the process, and secondly, if actual cloud user adequately prepared prior to the commencement of migration.
Denovo – Helping UK Layers Migrate to the Cloud
Denovo offers bespoke and secure Cloud services to legal professionals in Scotland and across the United Kingdom. They work with their clients to ensure a smooth transition to the Cloud. To discuss different Cloud solutions or to start your law firm’s move to a Cloud-based system, please call 0141 331 5290 or complete our online enquiry form.